Frequently Asked Questions (FAQ)
- What types of fitness equipment do you offer?
We provide a wide range of fitness equipment including dumbbells, resistance bands, yoga mats, kettlebells, workout benches, and cardio machines—all designed for home and gym use.
- Are your products suitable for beginners?
Yes! Our equipment is designed to cater to all fitness levels, from beginners to advanced athletes. We also provide guides and tutorials to help you get started safely.
- How do I choose the right weight or resistance level?
Consider your current fitness level and goals. For beginners, we recommend starting with lighter weights or lower resistance and gradually increasing as your strength improves. Feel free to contact us for personalized recommendations.
- What materials are your products made of?
Our products use high-quality, durable materials such as reinforced steel, non-slip rubber, and eco-friendly foam to ensure safety and longevity.
- Can I return or exchange a product if I’m not satisfied?
Yes, we offer a 30-day return and exchange policy. Please contact our customer service at [email protected] for assistance and details.
- How long does shipping take?
Shipping times vary depending on your location, but typically orders are processed and shipped within 1-3 business days. You will receive a tracking number once your order ships.
- Do you offer warranty on your products?
Yes, most of our fitness equipment comes with a manufacturer warranty against defects. Specific warranty details are provided on each product page.
- Is assembly required?
Some products require simple assembly, which can be done easily following the included instructions. For any assembly questions, our support team is here to help.