Shipping Policy

At jumfao, we understand the importance of timely delivery and strive to provide a seamless shipping experience for all our customers. Below you will find all the details regarding our order processing, shipping destinations, delivery times, and shipping fees.

Order Processing Time

Once your order is placed and payment is confirmed, our team will process your order within 1 to 3 business days. Orders placed on weekends or public holidays will be processed on the next business day. During peak seasons or special promotions, processing times may be slightly longer, but we will always strive to minimize any delays.

Shipping Destinations

Currently, we ship exclusively within the United States. We are continuously working on expanding our shipping coverage and will update this policy accordingly once other markets become available.

Estimated Delivery Time

After your order has been processed and handed over to the shipping carrier, you can expect your package to arrive within 3 to 5 business days. Delivery times may vary based on your specific location and local carrier conditions. Rural or remote areas may experience longer delivery times.

Shipping Fees

We offer free standard shipping on all orders within the United States, with no minimum purchase required. This means you will not pay any additional shipping fees at checkout for standard delivery.

Shipping Methods and Carriers

We partner with reliable shipping carriers such as USPS, UPS, and FedEx to ensure your packages arrive safely and promptly. The carrier used will depend on your location and the size or weight of your order.

Tracking Your Order

Once your order ships, you will receive an email notification containing your tracking number and a link to the carrier’s tracking page. You can use this information to monitor your package’s status in real time.

Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate at the time of purchase. Incorrect or incomplete addresses may result in delivery delays or failed shipments. If you realize an error after placing your order, please contact us as soon as possible.

Delivery Issues

If your package is lost, damaged, or delayed, please contact our customer support team immediately. We will work with the carrier to resolve the issue and provide a satisfactory solution, whether that is a replacement or refund.

International Shipping

At this time, we do not offer international shipping. We apologize for any inconvenience and hope to serve customers outside the U.S. in the future.

Returns and Exchanges

For information about returning or exchanging items, please refer to our Return & Refund Policy.

If you have any questions or concerns about shipping, delivery times, or order tracking, please reach out to us:
Email: [email protected]
Phone: +1 (305) 555-7890
Address: 3008 Crutchfield rd, Lakeland, FL, 33805, USA

We are here to help and ensure your shopping experience is smooth and satisfying.